Privacy Policy for Greenwood Drones

Greenwood Drones ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit our website or engage with our services, in accordance with UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

We may collect and process the following types of personal data about you:

• Personal Identification Information: This includes your name, email address, postal address, phone number, and payment details when you make purchases or sign up for our services.
• Technical Information: Information such as your IP address, browser type, operating system, and device type, gathered automatically through cookies and similar technologies.
• Usage Information: Details of how you use our website, such as pages visited, time spent on the site, and links clicked.
• Drone Data: If you use our drone services, we may collect flight logs, location data, and technical data from your drone usage.

We use your personal data for the following purposes:

• To Provide Our Services: Processing orders, providing support, and delivering the products or services you have requested.
• To Communicate with You: Sending you notifications, updates, or marketing communications (only with your consent).
• To Improve Our Website and Services: Monitoring and analysing usage and technical data to enhance user experience.
• For Legal Compliance: Complying with legal obligations or requests from law enforcement authorities.

Under UK GDPR, we must have a lawful basis to process your personal data. The lawful bases we rely on include:

• Contractual Necessity: Where processing your data is necessary to fulfil a contract (e.g., to process an order).
• Legitimate Interests: Where processing is in our legitimate business interests, such as improving our services or preventing fraud, and where your rights are not overridden.
• Consent: Where you have provided consent for specific uses of your data (e.g., for marketing).
• Legal Obligation: Where processing is necessary to comply with a legal obligation.

We may share your personal data with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processors, web hosting providers, and IT support.
• Legal Authorities: Where required by law, we may disclose your information to comply with legal obligations.
• Business Transfers: If our business is sold or merged, your personal data may be transferred as part of the transaction.

We do not sell or rent your personal data to third parties.

We may transfer your personal data outside the UK to countries that do not provide the same level of data protection. In such cases, we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining retention periods, we consider:

• The nature of the data and its sensitivity.
• The risk of harm from unauthorized use or disclosure.
• Legal obligations to retain data.
• Our legitimate business needs.

Under UK data protection laws, you have rights in relation to your personal data. These rights include:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Erasure: Request that we delete your personal data, under certain conditions.
• Restriction: Request restriction of processing in specific circumstances.
• Objection: Object to the processing of your personal data where we are relying on legitimate interests.
• Data Portability: Request the transfer of your data to another organisation.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, as required by law.

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies help us personalise content, improve user experience, and analyse website traffic.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of the website.

For more details, please refer to our [Cookie Policy].

We take the security of your personal data seriously. We have implemented appropriate physical, technical, and organisational measures to protect your data from unauthorised access, loss, or misuse.

However, please note that the transmission of information over the internet is not completely secure, and we cannot guarantee the security of your data during transmission.

Our website may contain links to third-party websites. If you follow a link to a third-party site, please note that they will have their own privacy policies, and we do not accept any responsibility or liability for their practices.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Greenwood Drones
Tel: 07932 326274
Email: enquiries@greenwooddrones.co.uk